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Smartrr powers subscription status, next order dates, and account actions (pause, skip, cancel, reactivate, and change frequency). Connect it in Configuration > Integrations, then enable the skills in Responses. This integration requires the Growth plan.

Create a Smartrr API token

In Shopify, open the Smartrr app. In the left sidebar, go to Integrations, then API Keys.Click Add Key (or Create Key) and give it a nickname such as ASA.Set Subscriptions to Read and Write so Asa can pause, skip, cancel, reactivate, and change frequency. Leave Selling Plan on Read if that option is shown.Create the key and copy the token. You will not be able to view the full token again.

Connect Smartrr in Asa

In Asa, go to Configuration > Integrations, open Smartrr, and click Connect.Paste the token into Smartrr API Token and click Connect. When setup succeeds, the page shows Connected.
Smartrr subscription skills are available on the Growth plan. If Connect is locked, upgrade first.

Enable subscription skills

Still on the Smartrr page, click Open Skills, or go to Configuration > Responses > Skills.Turn on the subscription skills you want shoppers to use: pause, skip, cancel, reactivate, and change delivery frequency.
Ask Asa a subscription question on a logged-in storefront session. Asa should return live status or offer the actions you enabled.

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What Asa can do after you connect

  • Account data — live subscription status and next order dates.
  • Pause and skip — pause an active subscription or skip the next delivery.
  • Cancel and reactivate — cancel an active subscription or resume a paused one.
  • Frequency — change delivery frequency (for example 4 weeks to 8 weeks).
Shoppers must be logged in for management actions. Status lookup uses the connected Smartrr account data.

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Notes

  • Create the API token in Smartrr (Integrations > API Keys), not in Shopify admin settings.
  • If connection fails, generate a new key and confirm Subscriptions is set to Read and Write.
  • Disconnecting Smartrr turns off live subscription answers until you connect again.
If you need help, reach out at help@alphablocks.ai.