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Effective day 1 January 2025 We built Asa to help you shop with confidence by answering questions about our products, policies, and store. But since Asa is powered by AI, there are a few important things to know:

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✅ What Asa Can Do

  • Answer questions about our catalog, reviews, and store policies.
  • Suggest products, bundles, or alternatives based on your needs.
  • Share information drawn directly from our site and uploaded content.
  • Connect you with brand team if your question needs a human touch.

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⚠️ What Asa Can’t Do

  • Guarantee 100% accuracy — Asa relies on the latest synced data, and mistakes are possible.
  • Replace expert advice — Asa is not a doctor, pharmacist, lawyer, or financial advisor. For health, safety, or legal questions, please consult a professional.
  • Reflect instant changes — Prices, promotions, or stock updates may take time to sync.
  • Handle emergencies — Asa isn’t designed for urgent or critical situations.

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🔒 Privacy & Safety

  • Conversations with Asa are kept secure and follow our store’s privacy policy.
  • Personal or sensitive information should not be shared with Asa - except for order tracking - but should be limited to only required.

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🧑 Human Support

If Asa can’t answer your question or you’d prefer to speak with a real person, you can always reach to storefront support directly.