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Every Asa plan caps how many knowledge sources Asa can have trained at once. Each trained source is one row in Manage Content — except snippets, which are unlimited and do not count.
Plan limits: 50 (Free), 250 (Starter), 500 (Growth). See Plans and pricing for the full comparison.

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What counts as one knowledge source

When you select content to train, the dashboard shows how many Knowledge source(s) you are about to use — for example in the Shopify and Notion selection dialogs.

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What does not count separately

These are included with the parent source, not billed as extra knowledge sources:
Snippets are added under Add Content > Snippet. Use them for short FAQs or macros without using plan capacity. You can publish trained snippets as widget FAQs from Manage Content.

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Shopify stays in sync without extra sources

When Shopify is connected, product and content updates sync via webhooks. Retraining updates the same knowledge source row — it does not create a duplicate count for the same product, page, or article.
Prefer Add Content > Apps (Shopify, Notion, Google Drive) over manual uploads when content lives there already. Integrations keep answers current with less manual re-uploading.

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Check your usage

Open Billing from your account menu (or subscription settings) and find Usage Summary. Total Knowledge Sources shows trained count versus your plan limit (for example 42 / 250). If training is blocked, the dashboard explains how many sources you have left or prompts you to upgrade.

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Plan limits at a glance

Plans and pricing

Conversations, integrations, and feature comparison by plan.
Questions about a specific source? Reach out at help@alphablocks.ai.