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Both free and paid Asa plans limit the number of knowledge sources Asa can access as a knowledge base for responding accurately to storefront visitors and customers. Files & Links: Each file and URL is treated as a single knowledge source. Integrations:
  • Shopify: Each product, article, page, or policy counts as one knowledge source. Metafields and reviews are included with products, not counted separately.
  • Notion: Each page counts as a separate knowledge source.
  • JudgeMe Product Reviews: Linked to Shopify products, these are not counted separately and are included with the associated product.
  • Yotpo product Reviews: Linked to Shopify products, these are not counted separately and are included with the associated product.
  • Google Drive: Each doc/file counts as a separate knowledge source.
If you’re still having trouble understanding how knowledge sources are counted, feel free to reach out to us at help@alphablocks.ai** **—our team is happy to assist you promptly!